Privacy Policy

Effective Date: June 1 ,2025

Ciao! Premium Packaging (“we,” “our,” “us”) operates www.ciaopackaging.com (the “Site”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase products, or interact with us through our online services.

By using the Site, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use the Site.

1. Information We Collect

When you use our Site, we may collect the following types of information:

  • Personal Information You Provide:

    • Name

    • Billing and Shipping Address

    • Email Address

    • Phone Number

    • Payment Information (processed through secure third-party processors—payment data is not stored on our servers)

  • Automatically Collected Information (via Cookies and Tracking):

    • IP Address

    • Browser Type

    • Device Information

    • Pages Visited

    • Referral Source

    • Time and Date of Visit

    • Shopping Cart and Purchase History

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders

  • To contact you regarding your orders or inquiries

  • To provide customer service and support

  • To improve our Site and services

  • To send marketing emails if you have opted in

  • To comply with legal obligations

We do not share or sell your personal data to third parties or affiliates. Your information will only be used internally to facilitate your experience and orders with Ciao! Premium Packaging.

3. Use of Cookies

Our Site uses cookies and similar technologies to enhance your experience, analyze traffic, and serve content tailored to your interests.

Cookies may be used for:

  • Tracking website usage and performance

  • Maintaining shopping cart functionality

  • Integrations with WooCommerce, Facebook Marketplace, and Google Products/Feeds

  • Analytics and marketing (including Google Analytics and Facebook Pixel)

You can manage your cookie preferences through your browser settings. Disabling cookies may impact the functionality of our Site.

4. Your Rights Under CCPA and Other Data Protection Laws

If you are a resident of California, you have certain rights under the California Consumer Privacy Act (CCPA):

  • The right to know what personal information we collect and how it is used

  • The right to request deletion of your personal data

  • The right to opt out of the sale of your personal information (we do not sell data)

  • The right to non-discrimination for exercising your privacy rights

To exercise your rights, please contact us at: sales@ciaopackaging.com.

We also comply with applicable privacy requirements for other regions where we operate.

5. Data Security and Liability Disclaimer

We take reasonable steps to protect your personal information from loss, misuse, unauthorized access, disclosure, or destruction. However, no system or method of electronic storage or transmission is 100% secure.

By using our Site, you acknowledge and agree that:

  • You are using the Site at your own risk.

  • We shall not be held liable for any data breaches, unauthorized access, or loss or misuse of personal information resulting from factors outside of our reasonable control, including but not limited to malicious attacks, hacking, software vulnerabilities, and force majeure events.

  • You agree to hold Ciao! Premium Packaging and its owners, employees, and partners harmless from any liabilities, claims, or damages arising from the collection, storage, and use of your data as described in this Privacy Policy.

6. Marketing Communications

If you choose to sign up for our marketing emails, you may receive periodic communications from us about promotions, new products, and company news.

You can opt out of these emails at any time by clicking the “unsubscribe” link in any marketing email or by contacting us at sales@fulpac.com.

7. Third-Party Services

Our Site may integrate with third-party platforms and services including WooCommerce, Facebook Marketplace, Google Products/Feeds, and analytics services. These third parties may collect data as part of their integrations.

We do not control their privacy practices and encourage you to review their respective privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this page periodically.

9. Contact Us

For questions or requests related to this Privacy Policy or your personal data, please contact us at:

Ciao! Premium Packaging

Website: www.ciaopackaging.com

Email: sales@fulpac.com

Phone: (610) 295-1838